Refund & Cancellation Policy

A full refund is available after payment and before work on the service begins.

Once work has begun, a refund is available for the amount remaining after deducting the work completed and costs incurred.

Once contracted deliverables — such as a diagnosis report, analysis materials, or a web page — have been fully delivered, refunds may be limited depending on the nature and scope of the service provided.

You may cancel managed service at any time before the next billing date.

For the current month, in which service has already begun, the refund amount is calculated based on the scope of service actually provided.

If you're on auto-billing, we make sure no further charges occur starting from the next billing date after cancellation.

If Budeul Biz fails to provide a contracted service due to our own fault, we will fully refund the amount paid for that service.

Refunds and service cancellations can be requested through Budeul Biz's customer contact channel.

After we receive your refund request, we'll check the service's progress and the scope of work provided, then let you know whether a refund is possible and the amount.

The actual refund processing time may vary depending on your payment method and the payment provider's/card company's processing schedule.